December 2021, Volume 71, Issue 12

Narrative Review

Emotional intelligence and academic performance of students

Rehana Rehman  ( Department of Biological and Biomedical Sciences, Aga Khan University, Karachi, Pakistan )
Sundus Tariq  ( Department of Physiology, University Medical and Dental College, The University of Faisalabad, Pakistan. )
Saba Tariq  ( Department of Pharmacology, University Medical and Dental College, The University of Faisalabad, Pakistan. )


The medical profession deals with 'humanism' which involves interactions with people, the ability to think about them, care for them, and to provide positive reinforcement in clinical follow-ups. Emotional intelligence integrates the significant features of personal relationships to promote self-management skills, like adaptability, control of temperaments and reduction of tension, which can improve performance of individuals. This has led to increasing interest in the importance of emotional intelligence for effective academic growth, professional experiences and clinical practice. There are many studies examining the correlation between emotional intelligence and academic achievement at different education levels, signifying its importance to predict students who need guided intervention. With proven relationship between emotional intelligence and academic success, the assessment of emotional intelligence can be introduced in entrance exams of medical schools to recognise students who might need directed intermediation. With the agreement of all stakeholders, emotional intelligence training workshops and awareness sessions can be introduced for educators and students.

Keywords: Emotional intelligence, Academic performance, Students.





The initial work on emotional intelligence (EI), done in 1990 described it as the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions.1 The 'ability model' concentrates on concepts that stimulate intelligence by understanding emotions.2 Subsequently, the 'trait model' was presented that gauges EI through intrapersonal skills, interpersonal skills, stress management, adaptability, and general mood.3,4 The 'mixed model' of EI, also called the 'competency model, portrays a chain of aptitudes and proficiencies encompassing the fundamental concepts of self-awareness, social skills, self-regulation, motivation and empathy, and takes EI as a collection of skills that enable an individual to face interruptions while preserving the capability to think, empathise and remain optimistic.5

All these theories consequently concur that EI has a set of 4 diverse yet associated abilities: perceiving emotions; using emotions; understanding emotions; and managing emotions".6 It enables an individual to recognise, indicate, control and reply one's own emotions and apply this knowledge to monitor and manage feelings and activities.

The current narrative review was planned to see if literature supports the introduction of EI assessment in entrance exams of medical schools in order to recognise students who might need directed intermediation later.




The narrative review comprised literature search on PubMed, Education Resources Information Center (ERIC), Google Scholar and Pak Medinet databases using key words 'EI', 'Models of EI', 'Tools for assessment of EI', 'Students in Health Care', 'academic performance', 'Emotional Intelligence Scale 'and 'EIS'. a total of 8 international and national studies were included4,6-12 and their key findings were tabulated (Table).


EI and academic success


Academic success is the acquisition of subject knowledge, achievement in practice, and development of proficiencies, aptitudes and skills as delineated in the outcome of educational system.13 Inherent features, like motivation, self-directed learning and individual proficiency, together with extrinsic issues, like the syllabus, teaching strategies and the student support structure, play a key role in academic success. EI assumes a key position in acquiring educational accomplishment, academic acclimatisation and emotional wellness of students, especially during stressful conditions,14,15 by bridging the gap between efforts for learning, effective learning and academic success.4

EI develops self-awareness which enables an individual to identify the desires, take positive actions and make changes in life by selecting coping strategies for relief of stress and anxiety to improve mental health.16 It has been recognised that EI normalises negative emotions, such as nervousness, monotony and dissatisfaction, which emerge during the course of studies. Students with higher EI manage improved interactions with instructors, colleagues and family members. These competencies intersect with interpersonal and communication skills required for academic proficiencies.17 Therefore, educators, investigators and legislators unanimously agree that EI is an imperative proficiency required by the students to improve their wellness and future workplace success.17

A study conducted at the University of Malaysia revealed that EI helped in acquiring educational accomplishment among pre-service teachers.7 It was further observed that health-damaging behaviours were associated with students having low EI, and, on the contrary, enhanced interpersonal, organisational and time-management skills were related with high EI of students.18 A national-level study showed a very strong association of EI with grades obtained during assessments.4 A study conducted on undergraduate students in Faisalabad, Pakistan, showed EI to be a predictor of academic achievement in altered living conditions, and students with relatively higher EI were able to score equally well regardless of whether they were boarders or non-boarders.9


Emotional Intelligence Scale (EIS)


Around 30 different tools for measurement of EI have been developed.19 The emotional intelligence scale (EIS) by Hyde et al. is a valid and reliable (r=0.995) tool used among undergraduate Pakistani students by Suleman et al.4

The EIS assesses self-awareness, emotional stability, empathy, managing relations, integrity, self-motivation, commitment, self-development, value orientation, and altruistic behaviour through 4, 4, 5, 4, 3, 6, 2, 2, 2 and 2 items respectively.20 Responses are obtained on a five-Point likert scale, ranging from 5 = 'strongly agree' to 1= 'strongly disagree'. The various sub-dimensions of EIS assess impact on academic performance and behaviours (Figure).

Answers of items are summed up for calculation of subscale scores which are then merged to have a total score. Mean scores of different sub-dimensions are calculated and summed up to find the overall EIS. Score >85 (mean score: 2.5) means 'Above Average Emotionally Intelligent, while score <55 (mean score: 1.62) indicates 'Below Average Emotionally Intelligent', and scores 55-85 (mean score: 1.6-2.5) declare a student 'Average Emotionally Intelligent'.4


EI and academic success: Students’ responses


EI has been associated with academic and clinical performance and stress-coping strategies for medical as well as dental students.10,18,21-24 EI of medical students in Chennai, India, assessed by the Quick Emotional Intelligence Self-Assessment Test, comprising emotional awareness, emotional management, social emotional awareness and relationship management domains, documented that application of effective cognitive reflection exercises can help as a building block for EI.8 Comparison of EI scores by BarOn EQ-i 2.0 evaluation tool and Non-cognitive Assessments for Medical School Candidates documented that EI leads to proficient achievement and improved clinical outcomes.11

In a study conducted in a medical school of Delhi, India, a strong negative association between EI and psychological health was observed in newly-admitted undergraduate medical students.25 An exploratory study conducted on medical students in the United Kingdom, which provided the preliminary data on EI scores and identified factors associated with higher and lower EI scores, however was not able to conclusively find a connection between EI and events of scholastic performance.26 A study confirmed that medical students with higher EI accomplished good scores in continuous assessments as well as concluding professional examination.21 The importance of EI in the successful clinical practice of medicine has been recognized by a study done to measure EI of postgraduate medical students in medical colleges of Delhi.27




With documented relationship between EI and academic success, there is a case for the inclusion of EI assessment in medical school entrance exams to recognise students who may need directed intermediation later. Also, techniques to improve EI must be incorporated in the orientation/foundation module of medical curricula for all students. Plans must also be devised to improve students with low EI scores and continuously monitor these efforts during the first two academic years. Strategies to promote EI in clinical undergraduates to improve doctor-patient relationship for better clinical outcomes may also be developed, and EI shall be introduced as a fundamental element in medical education, and strengthened by constant proficient development activities. With agreement of all stakeholders, EI training workshops and awareness sessions shall be introduced for educators and students.


Acknowledgement: We are thankful to Drs. Sonia Ijaz Haider and Sara Shakil who facilitated Health Professional Education course and provided guidance

Disclaimer: The text is based on an academic assignment related to Health Professional Education course.

Conflict of Interest: None.

Source of Funding: None.




1.      Singhai M, Agrawal K. A study on emotional intelligence amongst management students. EEO 2021; 20:2560-69.

2.      Mayer JD, Caruso DR, Salovey P. The ability model of emotional intelligence: Principles and updates. Emot Rev 2016; 8: 290-300.

3.      Alegre A, Pérez-Escoda N, López-Cassá E. The relationship between trait emotional intelligence and personality. Is trait EI really anchored within the big five, big two and big One Frameworks? Front Psychol 2019; 24: 10:866.

4.      Suleman Q, Hussain I, Syed MA, Parveen R, Lodhi IS, Mahmood Z. Association between emotional intelligence and academic success among undergraduates: A cross-sectional study in KUST, Pakistan. PLoS One 2019; 14: e0219468.

5.      Vega A, Cabello R, Megías-Robles A, Gómez-Leal R, Fernández-Berrocal P. Emotional intelligence and aggressive behaviors in adolescents: A systematic review and meta-analysis. Trauma Violence Abuse 2021: 1524838021991296.

6.      Grewal D, Davidson HA. Emotional intelligence and graduate medical education. JAMA 2008;300: 1200-2.

7.      MacCann C, Jiang Y, Brown LE, Double KS, Bucich M, Minbashian A. Emotional intelligence predicts academic performance: A meta-analysis. Psychol Bull 2020;146:150-186.

8.      Sundararajan S, Gopichandran V. Emotional intelligence among medical students: a mixed methods study from Chennai, India. BMC Med Educ 2018; 18: 97.

9.      Tariq S, Tariq S, Atta K, Rehman R, Ali Z. Emotional Intelligence, A predictor of undergraduate student’s academic achievement in altered living conditions. J Pak Med Assoc 2020; 70: 2398-402.

10.    Partido BB, Stafford R. Association between emotional intelligence and academic performance among dental hygiene students. J Dent Educ 2018;82:974-79.

11.    Dolev N, Goldental N, Reuven-Lelong A, Tadmor T. The evaluation of emotional intelligence among medical students and its links with non-cognitive acceptance measures to medical school. Rambam Maimonides Med J 2019; 10.

12.    Chaudhry AA, Jan FA, Sajjad M, Ali S. Emotional intelligence and students: A Pakistani perspective. World Appl Sci J 2013; 22: 319-25.

13.    Kumar D, Ram T, Pal S. Effect of Emotional Intelligence on Organisational Commitment in Higher Educational Institutions in Haryana. J Contemp Issues Business Govern 2021; 27:834-49.

14.    Kauts DS. Emotional intelligence and academic stress among college students. Educ Quest- An Int J Educ Appl Soc Sci. 2016;7:149–57.

15.    Blanchard C, Kravets V, Schenker M, Moore Jr T. Emotional intelligence, burnout, and professional fulfilment in clinical year medical students. Med Teach 2021:1-7.

16.    Rehman R, Nadeem S, Hussain M, Khan R, Katpar SJ. Exploring emotional wellness: The art of being cheerful about life at medical campus. Eur J Psychol 2015;2:57.

17.    Estrada M, Monferrer D, Rodríguez A, Moliner MÁ. Does emotional intelligence influence academic performance? The role of compassion and engagement in education for sustainable development. Sustainability 2021;13:1721.

18.    Partido BB, Stefanik D, Rashid W. Relationship between emotional intelligence and professionalism among second‐year dental students. J Dent Educ 2021; 85:411-7.

19.    O'Connor PJ, Hill A, Kaya M, Martin B. The measurement of emotional intelligence: A critical review of the literature and recommendations for researchers and practitioners. Front Psychol. 2019;10.

20.    Pau A, Rowland ML, Naidoo S, AbdulKadir R, Makrynika E, Moraru R, et al. Emotional intelligence and perceived stress in dental undergraduates: a multinational survey. J Dent Educ 2007;71:197-204.

21.    Austin EJ, Evans P, Goldwater R, Potter VJP. A preliminary study of emotional intelligence, empathy and exam performance in first year medical students. Pers Individ Differ 2005; 39:1395-405.

22.    Manjareeka M, Yadav S. Predictors of high achievers in Indian medical undergraduates: Association with emotional intelligence and perceived stress J Educ Health Promot 2020;9:202.

23.    Singh N, Kulkarni S, Gupta R. Is emotional intelligence related to objective parameters of academic performance in medical, dental, and nursing students: A systematic review. Educ Health 2020;33:8-12.

24.    Fallahzadeh H. The relationship between emotional intelligence and academic achievement in medical science students in Iran. Procedia Soc Behav Sci 2011; 30: 1461-6.

25.    Mahaur R, Jain P, Jain A. Emotional Intelligence of medical students and its association with their Psychological health. SEAJME 2018;12;25-34.

26.    Todres M, Tsimtsiou Z, Stephenson A, Jones R. The emotional intelligence of medical students: an exploratory cross-sectional study. Med Teach 2010;32: e42-e8.

27.    Ravikumar R, Rajoura O, Sharma R, Bhatia MS. A study of emotional intelligence among postgraduate medical students in Delhi. Cureus 2017; 9.


Journal of the Pakistan Medical Association has agreed to receive and publish manuscripts in accordance with the principles of the following committees: